Superna Failover Support Observer

For complete confidence during planned failover events

Maintain increased confidence and peace of mind during your planned failover and Disaster Recovery (DR) testing events - Superna is proud to present our latest service, Failover Support Observer. With our expert support, you can execute a seamless failover while benefiting from the guidance and assistance of a Superna Support Observer.

How does it work?

During your scheduled failover and DR testing event with our Superna Eyeglass Suite of Products, our Failover Support Observer will join via remote session and closely monitor your operations, providing real-time feedback and assistance. This service is designed to aid you in executing a flawless planned DR failover, offering troubleshooting expertise and valuable advice throughout the entire process.

Key Features and Benefits:
  • Expert Guidance
    A dedicated Superna Support Observer will act as your trusted partner during the failover event. Drawing upon Superna's extensive knowledge and best practices, they will provide invaluable insights and recommendations tailored to your specific needs. This Observer will act as a direct interface between you and our internal support team.
  • Increased Confidence
    Our Support Observer's presence acts as a safety net for your team as they navigate the failover process. You can rely on their expertise to ensure a successful transition and minimize the potential for disruptions.
  • Video Conference Support
    The Superna Support Observer will be available to you via video conference, enabling seamless communication and collaboration. Experience the benefits of a virtual face-to-face interaction with our skilled professional, right when you need it.

Enhance your failover process and gain peace of mind with our Failover Support Observer service. Trust Superna to be your dedicated support partner, providing expert guidance throughout your planned failover events. Contact us today to learn more and schedule your failover support session. Reach out to or fill out the form below to get started.

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Read the complete Terms & Conditions here.

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